英语好的口语求助A和B两两对话,”you need to”部分属于给出A和B的对话思路,也可以不用完全参考,只要思路清晰,不混乱.每组对话不得少于3---5 分钟.Conversation Situation:Mr. /Mrs. Feng, hotel receptionist

英语好的口语求助A和B两两对话,”you need to”部分属于给出A和B的对话思路,也可以不用完全参考,只要思路清晰,不混乱.每组对话不得少于3---5 分钟.Conversation Situation:Mr. /Mrs. Feng, hotel receptionist
英语好的口语求助
A和B两两对话,”you need to”部分属于给出A和B的对话思路,也可以不用完全参考,只要思路清晰,不混乱.每组对话不得少于3---5 分钟.
Conversation Situation:
Mr. /Mrs. Feng, hotel receptionist of B &N Hotel is talking on the phone with a guest, Mr./ Mrs. Watt, who wants to cancel a room reservation.

You are A ----Mr. /Mrs.Feng
You need to:
1) Greet the guest and offer to help
2) Ask for the full name of the caller
3) Tell details of the reservation: name room type,date,etc.
4) Express hope of serving the guest agaion

You are B----Mr. /Ms. Watt
You need to:
1) state the purpose of the call and give reasons
2) state the full name
3) confirm the cancellation
4) express appreciation for the help
求一段对话,尽量简单点,3~5分钟的,谢谢

英语好的口语求助A和B两两对话,”you need to”部分属于给出A和B的对话思路,也可以不用完全参考,只要思路清晰,不混乱.每组对话不得少于3---5 分钟.Conversation Situation:Mr. /Mrs. Feng, hotel receptionist
A- hello,B&N hotel,this is Feng is at your service,how can I help you
B- hello mr/mrs feng,I would like to cancel my room reservation which I booked a few days ago.
A- How may I address you,sir/madam?
B- My first name is watt.
A- alright Mr/ms watt,May I have your full name please so that I can check on the details of your reservation?
B- sure,w-a-t-t… (这里最好给个全名,watt是姓氏,最后全部spell出来）
A- mr/ms watt,we have a record of a deluxe pool view room booked on __(date)__ ,check in on (date),___ days ___nights,is this your reservation?
B- yes,that's my reservation and I'm sorry I'll need to cancel it.
A- alright mr/ms watt,please hold on while I make the amendment for you.
------------
A- mr/ms watt,your reservation has been cancelled successfully.Is there anything else that I can help you
B- that's all I need,thank you so much mr/mrs feng!
A- you're welcome mr/ms watt,it's our pleasure to serve you,hope to hear again from you soon.Bye and have a nice day.
B- bye,you too have a nice day.
无参考打出来的,有什么问题欢迎追问～